Loved this banger of a line from John Gruber’s latest post:

The work Apple ships is what mades the brand what it is. But now [Apple’s leadership are] stricken with the mindset that it’s the Apple brand that makes something a high-quality superior experience. If it comes from Apple it must be great — that sort of thinking.

He was talking about ads but it applies just as much to their software quality. I’m no MBA, but I believe this is a case of making withdrawals on the company’s goodwill. Apple should maybe look at what their credibility balance is at the moment: seems a bit low to me.